Privacy Policy
Effective: March 11, 2025
Introduction
Global Healing Center, LLC ("Global Healing," "we," "us," or "our") specializes in natural, organic supplements, vitamins, and detox programs. We offer a range of products, including vegan-friendly, GMO-free, and gluten-free supplements, designed to support various health goals such as cleansing, immune health, energy, gut health, brain health, hormone support, mood and sleep, and skincare.
The Global Healing website provides information about our company, product information, health and wellness articles, and career opportunities. When you visit our website, we may obtain data from and about you and your devices. We are strongly committed to respecting your privacy.
We designed this Privacy Policy (“Policy”) to provide transparency into our privacy practices and principles in a format you can navigate, read, and understand.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information. It outlines your rights and choices regarding your personal data and provides guidance on how to contact us with questions. Our privacy practices comply with applicable laws, including region-specific terms for customers in certain locations.
This Policy applies to:
- Who: Website visitors, customers, and others interacting with us.
- What: How we collect, store, use, and share ("process") your personal information when you:
- Visit our website at https://globalhealing.com or any site linked to this Privacy Policy.
- Engage with us through sales, marketing, or events.
When we use the term “personal data,” we are referring to information that identifies, relates to, describes, or can be associated with you, or could reasonably identify you as an individual. This includes data like your name, phone number, or email address. This Policy also applies to sensitive personal data that includes special categories of information, and account log-in credentials. Throughout this Policy, we refer to the “processing” of personal data, which means how we use or take any action with your personal data.
For more details, you can navigate directly to the sections of this Privacy Policy using the links in the Contents section.
Contents
- Personal Data We Collect, and How We Collect It, and How We Use It
- Legal Bases for Processing Your Information
- How We Disclose and Share Your Personal Information
- Cookies And Other Tracking Technologies
- International Transfers
- Retention and Disposal of Personal Information
- How We Keep Your Personal Information Safe
- Children’s Privacy
- Your Rights and Choices
- Exercising Your Rights
- Additional Information for Consumers in the United States
- Additional Information for Individuals in the European Union (“EU”) and United Kingdom (“UK”)
- Notice of Financial Incentives/ Bona Fide Loyalty Program Disclosure
- How to Exercise Your Rights
- Changes to this Privacy Notice
- Contact Us
Personal Data We Collect, and How We Collect It, and How We Use It
The personal data we collect from you depends on how you interact with us and the choices you make. We use your personal data for our legitimate interests, which are ways that you would reasonably expect us to use your data for our business purposes. We limit our use of your personal data to the purposes described in this Policy.
We may collect information from or about you in a variety of ways including:
- Directly from you when:
- you provide information to us,
- when you purchase our products; and
- submit a job application.
- Automatically collected when you use or interact with our website.
Personal Information Collected Directly from You
We collect personal information that you voluntarily provide to us when you register for our Services, create an account, express an interest in obtaining information about us or our products, make a purchase, or otherwise when you contact us.
Type of Interaction
Categories of data we collect
How we use your data
Customers – Directly from You
- Identify data, such as your name; address, email address; telephone number; birthday; account login details, e.g., username.
- Financial data, such as credit card information
- Sensitive personal data, government-issued identification, work authorization, visa status, and nationality.
- Commercial Information, including products or services you have purchased, returned, exchanged, or considered; preferences; and rewards activity related to Beauty Insider membership.
- To provide products and services, such as to fulfill your orders and/or complete the transactions you request; to process your payments; to provide you receipts and order updates; to send notifications to you related to your account, purchases, returns, exchanges, subscriptions, and reservations; to create, maintain, and otherwise manage your account, profile, or program membership, including offering functionalities such as easy checkout and the ability to save user preferences and transaction history; and to provide a forum for discussion, asking questions, posting photos and reviews, and sharing experiences.
- To communicate with you such as to respond to and/or follow-up on your requests, inquiries, issues, or feedback, and to provide customer service.
- To administer the rewards program.
- For marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail (such as trend alerts, promotions, new product launches, and event invitations); to show you advertisements for products and/or services tailored to your interests on social media and other websites; and to administer our sweepstakes, contests, and other similar promotions.
- To process your payment if you choose to make purchases.
- To detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions.
- To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
Job Applicants – Directly from You
- Identify data, such as your name; address, email address; telephone number; account login details, e.g., username.
- Protected characteristics, such as your gender.
- Professional related information, such as business email, telephone number and title.
- Education information, transcripts, qualifications, licensing, recommendations, compensation, disciplinary record, and work location preferences.
- Criminal background history, such as felony convictions and incarcerations.
- Profiles and inferences, like your preferences, characteristics, language preferences, intelligence, abilities, aptitudes, and predispositions.
- Social media information, such as your LinkedIn profile, websites, or public account information.
- Process your job application submitted on our Careers site
- Share alerts and updates about career opportunities that match your interests when you join our talent network.
- Determine your eligibility for employment with us, including verifying your authorization to work in the U.S., references, educational history, possession of a valid license, certification, and criminal background history.
- Communicate with you about jobs you have applied for through our careers site.
Type of Interaction
1. Customers – Directly from You
Categories of data we collect
- Identify data, such as your name; address, email address; telephone number; birthday; account login details, e.g., username.
- Financial data, such as credit card information
- Sensitive personal data, government-issued identification, work authorization, visa status, and nationality.
- Commercial Information, including products or services you have purchased, returned, exchanged, or considered; preferences; and rewards activity related to Beauty Insider membership.
How we use your data
- To provide products and services, such as to fulfill your orders and/or complete the transactions you request; to process your payments; to provide you receipts and order updates; to send notifications to you related to your account, purchases, returns, exchanges, subscriptions, and reservations; to create, maintain, and otherwise manage your account, profile, or program membership, including offering functionalities such as easy checkout and the ability to save user preferences and transaction history; and to provide a forum for discussion, asking questions, posting photos and reviews, and sharing experiences.
- To communicate with you such as to respond to and/or follow-up on your requests, inquiries, issues, or feedback, and to provide customer service.
- To administer the rewards program.
- For marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail (such as trend alerts, promotions, new product launches, and event invitations); to show you advertisements for products and/or services tailored to your interests on social media and other websites; and to administer our sweepstakes, contests, and other similar promotions.
- To process your payment if you choose to make purchases.
- To detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions.
- To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
Type of Interaction
2. Job Applicants – Directly from You
Categories of data we collect
- Identify data, such as your name; address, email address; telephone number; account login details, e.g., username.
- Protected characteristics, such as your gender.
- Professional related information, such as business email, telephone number and title.
- Education information, transcripts, qualifications, licensing, recommendations, compensation, disciplinary record, and work location preferences.
- Criminal background history, such as felony convictions and incarcerations.
- Profiles and inferences, like your preferences, characteristics, language preferences, intelligence, abilities, aptitudes, and predispositions.
- Social media information, such as your LinkedIn profile, websites, or public account information.
How we use your data
- Process your job application submitted on our Careers site
- Share alerts and updates about career opportunities that match your interests when you join our talent network.
- Determine your eligibility for employment with us, including verifying your authorization to work in the U.S., references, educational history, possession of a valid license, certification, and criminal background history.
- Communicate with you about jobs you have applied for through our careers site.
Sensitive Information. When necessary, with your consent or as other permitted by applicable law, we process the following categories of sensitive personal information:
- Payment data - We may collect the necessary data to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Apple pay, PayPal and Shopify Payments. You may find their privacy notice link(s) here:
- https://www.apple.com/legal/privacy/,
- https://www.paypal.com/us/legalhub/paypal/privacy-full and
- https://www.shopify.com/legal/privacy.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
We also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
- Behavioral Insights. Behavioral insights refer to information derived from user interactions, preferences, patterns, and habits to infer trends, predict behavior, deliver targeted ads, or improve services.
Google API
Any personal information received from Google through APIs will be used responsibly, respecting user privacy, and following Google API Services User Data Policy, including the Limited Use requirements.
Do Not Sell or Share
We do not sell your personal data. However, we do use third party services on our website to send you relevant ads and perform analytics and reporting. This means we share your personal data as defined under certain privacy laws. You can learn more about these technologies in “Cookies and Other Tracking Technologies” below.
- When we use Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit: https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit Google’s Privacy & Terms page.
We share your information when we disclose information about you (like when you visit our website) tied to unique identifiers, like device IDs, with third parties for targeted advertising. Under certain privacy laws, not all disclosure of personal data is considered sharing, like when we disclose your data to our service providers. See How We Disclose Your Personal Information.
When you tell us not to share your personal data, we will not disclose your personal data for these purposes. To tell us “Do Not Sell or Share My Personal Data,” click on “Cookie Preferences” under the “Customer Care” section of the bottom section of our website and toggle off “Do Not Sell or Sale of My Personal Information”.
Legal Bases for Processing Your Information
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
How We Disclose and Share Your Personal Information
We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
- Affiliates. We may disclose your personal information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Service Providers We disclose certain personal information to service providers that perform services to support our core business functions and internal operations including: fulfilling orders; delivering packages; complying with your request for the shipment of products to or the provision of services by an intermediary; sending postal mail, e-mails, and text messages; analyzing customer data; providing marketing assistance; administering our ratings and reviews; supporting beacons; processing credit card and debit card payments; investigating fraudulent activity; conducting customer surveys; and providing customer service.
- Social Media Platforms and Networks Some of our websites have features such as, plugins, widgets, and/or other tools made available by social media platforms and networks that may result in information being collected or disclosed between us and such parties. Their use of your information is not governed by this privacy policy.
- Business Transition. We may disclose your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal. We may disclose your personal information where necessary to comply with applicable law, to respond to requests from law enforcement agencies or other government authorities or third parties, as permitted by law, and without your consent when it is necessary to protect our customers, employees, or property, in emergency situations, or to enforce our rights.
Cookies and Other Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section Additional Information for Consumers in the United States
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include:
Remarketing with Google Analytics, Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
International Transfers
We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. If you are accessing our website or purchasing our products from outside the United States, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information (see "How We Share Your Personal Information" above), in the United States, and other countries.
We will take all necessary measures to protect your personal information in accordance with this Privacy Policy and applicable law.
European Commission's Standard Contractual Clauses:
We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.
Retention and Disposal of Personal Information
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this Policy will require us to keep your personal information for longer than one hundred twenty (120) months past the start of the idle period of the user's account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
How We Keep Your Personal Information Safe
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
Children’s Privacy
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
Your Rights and Choices
In this section, we describe the rights and choices available to all users. You may have certain rights relating to your Personal data, depending on our reason for processing your personal data and the requirements applicable by law (e.g., your location such as EU, UK, California, Colorado), which may include:
- The right to access your personal data.
- The right to have your personal data rectified, corrected, or updated.
- The right to know what personal data is being collected and for what purpose.
- The right to have your personal data deleted, including from any third parties where your personal data has been sold, shared, or disclosed.
- The right to know what personal data is being “sold” or “shared”, for what purpose and the categories of recipients of your personal data.
- The right not to be subject to any automated decision making and profiling.
- The right to object to the processing of your personal data.
- The right to opt out of the “sale” or “sharing” of your personal data.
- The right to non-discrimination for exercising a privacy right: We will not discriminate against you for exercising any rights.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
For jurisdiction-specific information see:
- Additional Information for Individuals in the European Union and United Kingdom
- Additional information for consumers in the United States
Withdrawing your consent
If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the Contact Us section or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, Texting "STOP” or by contacting us using the details provided in the Contact Us section. You will then be removed from the marketing lists. However, we may still communicate with you, for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Cookies and similar technologies
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Policy.
Please contact us if you have questions or comments about your privacy rights.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
- Contact us using the contact information provided.
- Submit a Privacy Request by following the link https://globalhealing.com/pages/privacy-request
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshooting problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice: https://globalhealing.com/pages/cookie-policy.
If you have questions or comments about your privacy rights, you may email us at [email protected].
Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
Exercising Your Rights
To exercise these rights, you can contact us by visiting https://globalhealing.com/pages/privacy-request, by emailing us at [email protected], by calling toll-free at (800) 476-0016 Ext. 223, by visiting https://globalhealing.com/pages/privacy-request, or by referring to the Contact Us section.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
If you have a complaint about how we handle your data, we would like to hear from you.
For jurisdiction-specific information see:
- Additional information for consumers in the United States
- Additional Information for Individuals in the European Union and United Kingdom
Additional Information for Consumers in the United States
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.
We describe the sources through which we collect your personal data, and describe the purposes for which we collect, use, the Personal Data We Collect, and How We Collect It, and How We Use It and disclose in the How We Share Your Personal Information sections.
The table below summarizes categories of personal Information collected shared in the past twelve (12) months.
Category of Personal Data
1. Identifiers
Examples
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
Collected
YES
Shared
NO
Category of Personal Data
2. Personal information as defined in the California Customer Records statute/p>
Examples
Name, contact information, education, employment, employment history, and financial information.
Collected
NO
Shared
NO
Category of Personal Data
3. Protected classification characteristics under state or federal law
Examples
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data.
Collected
YES
Shared
NO
Category of Personal Data
4. Commercial information
Examples
Transaction information, purchase history, financial details, and payment information.
Collected
YES
Shared
NO
Category of Personal Data
5. Biometric information
Examples
Fingerprints and voiceprints
Collected
NO
Shared
NO
Category of Personal Data
6. Internet or network data
Examples
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
Collected
YES
Shared
YES
Category of Personal Data
7. Geolocation data
Examples
Device location.
Collected
YES
Shared
NO
Category of Personal Data
8. Audio, electronic, sensory, or similar information
Examples
Images and audio, video or call recordings created in connection with our business activities.
Collected
NO
Shared
NO
Category of Personal Data
9. Professional related information
Examples
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us.
Collected
YES
Shared
NO
Category of Personal Data
10. Education Information
Examples
Student records and directory information
Collected
NO
Shared
NO
Category of Personal Data
11. Inferences drawn from collected personal information.
Examples
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics.
Collected
YES
Shared
NO
Category of Personal Data
12. Sensitive personal information
Examples
N/A
Collected
NO
Shared
NO
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
Sub-processors
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section, "How We Disclose Your Personal Information”.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
We have not sold any personal information for a business or commercial purpose in the preceding twelve (12) months. We will not sell in the future belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California's privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Depending upon the state where you live, you may also have the following rights:
- Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota's privacy law)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Minnesota's and Oregon's privacy law)
- Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota's privacy law)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California's privacy law)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida's privacy law)
Other privacy rights
- You may object to the processing of your personal data.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with the information you have previously provided us.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for verification purposes. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and or security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at [email protected]. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
Additional Information for Individuals in the European Union (“EU”) and United Kingdom (“UK”)
Legal basis for processing (EU and UK)
The General Data Protection Regulation (GDPR) and United Kingdom (“UK”) GDPR require us to explain the valid legal bases (i.e., valid legal reason) we employ to process your personal data, which are outlined below. If you have questions about the legal basis of how we process your personal data Contact Us.
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal data for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent in the Your Rights and Choices section.
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Notice of Financial Incentives/ Bona Fide Loyalty Program Disclosure
"Financial incentive" means a program, benefit, or other offering, including payments to consumers as compensation, for the disclosure, deletion, sale, or sharing of personal information.
The law permits financial incentives or a price or service difference if it is reasonably related to the value of the consumer's data. A business must be able to explain how the financial incentive or price or service difference is reasonably related to the value of the consumer's data. The explanation must include:
- a good-faith estimate of the value of the consumer's data that forms the basis for offering the financial incentive or price or service difference; and
- a description of the method the business used to calculate the value of the consumer's data.
We may decide to offer a "bona fide loyalty program" under Colorado law, or a "financial incentive" under California law (e.g., price or service difference) in exchange for the retention, sale, or sharing of a consumer's personal information.
If we decide to offer a financial incentive, we will notify you of such financial incentive and explain the price difference, as well as material terms of the financial incentive or price of service difference, including the categories of personal information that are implicated by the financial incentive or price or service difference.
Under California law, the value of your personal information to us is related to the value of the free or discounted products or services, or other benefits that you obtain or that are provided as part of the applicable program, less the expense related to offering those products, services, and benefits to program participants.
If you choose to participate in the financial incentive you can withdraw from the financial incentive at any time by emailing us at [email protected], by calling us toll-free at (800) 476-0016 Ext. 223, by visiting https://globalhealing.com/pages/privacy-request, or by referring to the contact details at the bottom of this document.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the "Contact Us" section.
How to Exercise Your Rights
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent from processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: https://globalhealing.com/pages/privacy-request.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this Policy, you may email us at [email protected] or contact us by post at:
Global Healing Center, LLC
1242 N Post Oak Rd Suite 100,
Houston, TX 77055