Organic Hemp Website FAQ
Why did you launch the Organic Hemp website?
We launched a separate website at https://www.organichemp.com for our Organic Hemp ExtractTM. Hemp is newly legal at the federal level and many payment processors and merchants are still defining their policies related to hemp sales. We have partnered with progressive, hemp-friendly service providers on organichemp.com to bring you this incredibly beneficial herbal extract.
Where can I purchase Organic Hemp Extract?
You will need to visit our separate hemp website at https://www.organichemp.com to purchase hemp-related products. This website and checkout process do not utilize your primary Global Healing account or saved payment methods. Create a customer account on www.organichemp.com or checkout as a guest to purchase Organic Hemp Extract. Order confirmations and tracking information will be sent to the email address for your customer account on https://www.organichemp.com
Will I be able to purchase Organic Hemp Extract with other Global Healing products?
You will not be able to purchase Organic Hemp Extract with other Global Healing products as the checkout and shipping processes are separate. Go to www.globalhealing.com for non-hemp transactions.
Can I purchase Organic Hemp Extract if I live outside of the US?
Organic Hemp Extract can only be shipped within the U.S.
Can I purchase Organic Hemp Extract from any US state?
Organic Hemp Extract can only be shipped to select U.S. states currently supported by our hemp-friendly merchant processor. The shopping cart will only accept valid addresses from the following states:
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- South Carolina
- Rhode Island
- West Virginia
Does Organic Hemp Extract have the same “Year to Love It” Guarantee?
Organic Hemp Extract has the same one year guarantee as all Global Healing products. If you’re not 100% satisfied with your purchase for any reason, we’ll give you a full refund. For more details, visit our guarantee on all Global Healing brand purchases.
When will I receive my Organic Hemp Extract Purchase?
Free standard shipping applies to Organic Hemp Extract orders purchased within the U.S. You may choose another shipping method for faster delivery if free standard shipping does not meet your requirements. You should receive your order within three to five business days, for more information visit our shipping policy.
How do I return Organic Hemp Extract or other Global Healing products?
Submit a returns request here. Make sure to add the order number associated with your purchase, whether it’s Organic Hemp Extract or other Global Healing products. If you are returning items from multiple orders, fill out a form for each order. A member from our Customer Satisfaction Team will review and process your return(s) within 48 hours.
How do I access my customer account for Organic Hemp?
Visit the Organic Hemp website and login to view your account details here.
I have Organic Hemp Extract on Subscribe & Save. Will that remain active?
Our Subscribe & Save service for Organic Hemp Extract is separate from the standard Subscribe & Save platform. If you had a Subscribe & Save subscription for Organic Hemp Extract, it will be transferred automatically to the www.organichemp.com website. You will need to make an account on the organic hemp website to modify your subscription settings.
Will I be able to apply store credit to a purchase of Organic Hemp Extract?
Will I be able to apply special coupons and promotions to Organic Hemp Extract purchases?
Coupons are only valid for products purchased through your Global Healing account and are not available for Organic Hemp Extract. Organic Hemp Extract can be purchased through Subscribe & Save to receive a discount.
I can’t find the emails about my new Organic Hemp Extract account or order — how can I get my emails?
Whitelist or add [email protected] to your contacts or address book to ensure you receive critical emails related to your Organic Hemp Extract account or orders.
How can I receive additional emails about new hemp products or stay up-to-date with Global Healing?
Sign up for emails and update your preferences here.
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